
State Farm® Insurance Agent James Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mac Money
June 13, 2025
"State farm 👎👎👎They have been taking my money for years with no issues and claims filed against them.I left the country for a year for business and had to let the insurance relapse .was paying em $200 per month before which was fair.And when i ask to get it reinstated now that i'm back,they nonchalantly quoted me $540 per month for the same 21 honda accord.only thing that changed in my record was a ticket i got for a trival wrong U turn in va.Never had any issues,claims filed etc driving for 25 years And good credit and they know that.What's the world coming to?why is this mafia like highway robbery accepted by the system?"
Rahshem Lewis
June 13, 2025
"Kelly was absolutely amazing. She assisted me with all of my billing related questions. She was professional and very knowledgeable. She also followed up with me as she said she would. April M."
victor young
June 12, 2025
"Ms. Gloria Bridges is always super helpful and makes you feel very comfortable during the policy process or any other concerns you might have!"
Laura
June 12, 2025
"Orlando was very helpful and polite in answering my questions. I really appreciate his time."
Vivian Stallion
June 10, 2025
"My father has been with State Farm for quite sometime and its comforting to know that I am listed as someone who is able to call in on his behalf with questions pertaining to his policy. Very pleased with my experience today."
LaWann Ellerbee
June 10, 2025
"I have been with James Brown insurance since I was a young girl and have always had a great experience with James Brown State Farm. Every rep that I speak with is always so helpful. I spoke with Orlando Perez today and he was so helpful and I really appreciate all that he did for me."
Richard Tate
June 6, 2025
"My agent was thorough and competent she gave me valuable information."
Reinaldo Barrera
May 29, 2025
"Fue muy especial la amabilidad de Sandra Rocha ,al explicar todo hacerca de mi póliza y eso hace sentir la comodidad para entender todo,y la felicito por su buen trabajo."
La Keisha Gibbons
May 29, 2025
"Ms. Gloria is awesome! I cannot thank you enough for the service you provided for my family. The rates you found were astronomically $2500.00 a month cheaper. Your advice and recommendations were excellent. I cannot thank you enough."
Cassandra
May 23, 2025
"Orlando was very polite and helpful in getting changes to my insurance done quickly with no hassle."
"Thank you for the great feedback! We're so glad Orlando was able to assist you quickly and smoothly. We’ll be sure to pass along your kind words—he’ll appreciate it!"
Maklyn Cruz
May 22, 2025
"Good service Thanks, Orlando"
"Thank you, Maklyn! We appreciate your kind words and are glad you had a good experience. Let us know if we can help with anything else!"
Dona Palmer
May 21, 2025
"Very helpful...thank you!"
"ChatGPT said: You're very welcome! We're glad we could help—reach out anytime you need us!"
DONALD A ESTRADA
May 20, 2025
"Mrs. Edwards always answers me with kindness and listens to my needs even though my native language is not English Ms. Edwards is very patient with me and knows a lot about commercial poliza.Thank you States farm 😀 James Brown for choosing and preparing the best agents. May 21, 2024 I received great service at the James Brown State Farm Agency. Bethany Edwards was my agent. She did an excellent job if ever needs help Ms. Edwards is the right person to talk to. I'm very happy the way my case was handled very professional, kind and patiently. Thank you very much. I thank you very much. God is good and perfect. Donald Estrada for Villatoro Painting Services LLC I have no words but to thank Ms. Reyes for their prompt, friendly, and professional attention. She treated me very well. Please let her know how much appreciated this . 5-star customer service. No tengo palabras mas que agradecer a Ms.Reyes por su pronto atencion amable y profecionalmente me trato muy bien favor de darle este mensaje servicio al cliente de 5estrellas Don for Villatoro Painting Services LLC"
"We appreciate your kindness!! Thank you for trusting our agency with your insurance needs. "
Steven Lee
May 15, 2025
"Very professional,and pleasant to do business with"
"Thank you for the kind words! We’re glad to hear you had a professional and pleasant experience—it's always our goal to make working with us easy and enjoyable."
Liltina Chappell
May 15, 2025
"Chakeena Martin is awesome 🤩"
"We couldn’t agree more—Chakeena Martin is awesome! We're so glad you had a great experience with her. Thanks for the shoutout!"
Danesha Owens-Harrell
May 14, 2025
"Gloria was knowledgeable and helpful! I've been working with her for over a year and she has made the insurance process smooth and easy to understand!"
"Thank you for your thoughtful review! We're so glad to hear that Gloria has made your experience smooth and easy over the past year. She truly cares about helping others, and we’re lucky to have her on our team! Let us know if there's ever anything else we can assist you with."
Debbie
May 9, 2025
"The insurance agent was very knowledgeable and professional. The agent was informative about any questions that i may had and must say had a very great personality. She communicated with me about the policies that i was inquiring about and also engaged me in conversation about hobbies and my interest in which i enjoyed talking to her about. Statefarm is definitely the company to go with if you are looking great service"
"Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience. It's great to know our agent was not only informative and professional, but also made a personal connection—that’s exactly the kind of service we strive for. We appreciate you choosing State Farm and are here anytime you need us!"
Create & Conquer Productions
May 8, 2025
"Kina was absolutely amazing and answered all of my questions, was determined to get an answer and really communicated things very well and made me a lot less anxious about my situation. She’s the best agent I have ever spoke to, I know she does several things for the company, and anything she couldn’t do. She got me to the right person."
"Thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us! "
Joshua Simmons
May 7, 2025
"Friendly and quick"
"Thank you, Joshua, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
Tiffany Young
May 6, 2025
"Timothy the agent I spoke to was phenomenal. I was trying to renew my car insurance now for the past 3 days through all state and was getting the run around just to find out my agent no longer is there and I was not informed. I then panicked and was looking for ways to renew my insurance before May 9th so it wouldn’t lapse and no one could help. Finally I looked up Maif got the number called and was blessed with the AMAZING Timothy, not only did he help me in ways no one else could he went over everything with me step by step as well as confirmed everything was going to be handled, so much so I brought over my renters with Timothy as well. Absolutely a phenomenal asset to this company. Thanks again for all your help Timothy cause I know I was all over the place."
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Tiffany! Let us know if we can help with anything else. "
S. Lefevre (son of God)
May 1, 2025
"I was shopping around for a better rate and received a call from Elizabeth Murray and it was the best experience I've ever received from a insurance agency she saved me lots of money and got me more coverage than my previous insurance company and she is very knowledgeable about all sorts of things."
"Thank you, S. Lefevre, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
Toni Davis
May 1, 2025
"They are always immediately helping with what ever it is you need help with,,."
"We’re so lucky to have wonderful customers like you, Toni! Thanks for the kind words—our team is always here whenever you need us. "
Jw Smith
April 30, 2025
"Tim was very helpful and courteous."
"We appreciate you taking the time to leave this five-star review, Jw! It means so much to know that we could provide the support and coverage you need. "
Janer Ortega lerma
April 28, 2025
"Muy contento por la eficacia y la Atención que me brindó la señorita HILCIA y que darle las gracias por su buen desempeño y atención hacia mi persona"
"¡Gracias por tomarse el tiempo para dejarnos este comentario tan amable! Nos alegra saber que Hilcia pudo brindarle una excelente atención. Le pasaremos sus palabras — nos encanta reconocer a nuestro equipo por su dedicación. ¡Gracias por confiar en nosotros!"
Ron Hurd
April 25, 2025
"Very friendly and professional on phone."
"Thank you so much for your kind words, Ron! We truly appreciate you taking the time to share your experience, and we’re so glad we could help. If you ever need anything, don’t hesitate to reach out! "