State Farm® Insurance Agent James Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley Clendenon
July 2, 2026
"Brittany was awesome! I requested a call to discuss a quote and she was prompt and knowledgeable. Plus I can always appreciate someone that’s real on the phone and doesn’t sound like they’re reading from a script."
hear light
June 10, 2026
"the agent was very understanding with our Needs"
Sydney Lee
June 9, 2026
"Great customer service, quick and easy process!"
ted railman
June 5, 2026
"Miss Reyes helped me through a very difficult problem i was having with my insurance payment dates. She took the time to strategize a plan that I could follow. Not just pay now or no insurance. Miss Reyes is a blessing to work with. Thank you again."
Suprenia Robinson
June 4, 2026
"Had an opportunity to speak with Kelly this morning she is always friendly and knowledgeable."
Catherine Nabukalu
May 29, 2026
"James Brown is great. Process was quick and he knows what he's talking about. Phone disconnected accidentally - He called me right back and he was nice about it."
Brooke Butler
May 28, 2026
"Super awesome, efficient, friendly, honest, and fast!!"
Dick Lawrence
May 28, 2026
"Very personable and caring agents helping to make changes in the matters. Appreciate the help, Thank them they were great"
Monique Jones
May 18, 2026
"All the people that i speak with are very nice and helpful. Always pleasant and patient with me"
Kayla Zamolodchikova
May 18, 2026
"Kasey was SO wonderful . I love this girl !!! She was so helpful & so informative ! She really made me so happy to have State Farm cover me & walked me through everything to help in any way she could . I will recommend her a million times to anyone bc she is so great in this profession . If you ever need anything w starting a policy w State Farm please contact Kasey 🫶🏻"
Brenda Webb
May 15, 2026
"I am very satisfied with the service I receive from the agents at the James Brown State Farm Insurance Office. The staff is always very professional and friendly."
Cocoa Dorsey
May 11, 2026
"I had the pleasure of working with Ms.Sara M😁
She was informative and understanding of my personal needs. I really appreciate her taking the time to personalize my insurance and keep a smile on my face while doing so. Two vehicle policies and renter’s insurance at a reasonable price. Sara is AWESOME 👏"
Ashley Turner
May 7, 2026
"I had State Farm back in the day and was not pleased with them, I ended up with Progressive for the past 2-3 years. After recent rate increases I reviewed the market and was very surprised that I ended up being back at State Farm because they were lower than everybody else. Mr. Adam Espana was fantastic! He was such a pleasure to work with and was able to answer all of my questions and concerns with accuracy, transparency and professionally. I definitely highly recommend and if you get the chance to work with Mr. Adam I’d recommend him specifically from this office!"
Christopher Johnson
May 7, 2026
"Ms. Moore was very helpful and thorough in assisting me."
Delmi Ayala
May 7, 2026
"Excellent service"
Thomas Rivera
May 1, 2026
"I worked with Brittany and had a very good day, her experience was magnificent and flawless."
Oliver Colon
April 28, 2026
"Best insurance service I ever had the one lady who took care of me was Britney. She was so nice. She was really patient. She answered all my questions and the best. She helped me save money in my insurance policy. Really recommend her talking directly to her."
"Thank you, Oliver, for sharing your experience with us. We're glad to hear that Britney was able to assist you effectively and help you save money on your insurance policy. Your recommendation means a lot to us."
Winter Jefferson
April 22, 2026
"Customer service is always great . Christine was very patient."
"Thank you, Winter, for the great feedback! We're glad to hear that Christine's patience made a positive impact on your experience. We appreciate your support."
Marnie Tomasello
April 20, 2026
"Incredibly rude. Was hung up on."
Que Mullins
April 17, 2026
"My experience was personable, professional and efficient."
"Thank you, Que, for sharing your experience with us. We're glad to hear that you found our service personable, professional, and efficient. Your feedback means a lot to us."
Jose Guillen
April 16, 2026
"I had an excellent experience working with Brittany to get my insurance. She was incredibly knowledgeable and took the time to explain everything clearly, making sure I understood all my options. Beyond her expertise, she was warm, friendly, and genuinely helpful throughout the entire process. It's rare to find an agent who combines such high-level professionalism with such a welcoming attitude. Thank you, Brittany, for making this so easy!"
"Thank you, Jose, for sharing your experience with Brittany. It's great to hear how her knowledge and friendly approach made the process smooth for you. We appreciate your feedback!"
Darion Long
April 10, 2026
"I had the best experience ever setting up my renters insurance ! My rep was absolutely wonderful"
"Thank you, Darion, for sharing your experience with us! We're glad to hear that setting up your renters insurance went smoothly and that our team provided great service. We appreciate your feedback and look forward to assisting you in the future."
William M Machuca
April 9, 2026
"My agent was excellent today helped get my discount on my car with my Drive Safe & Save."
"Thank you, William, for sharing your experience. It's great to hear that your agent was able to assist you with the Drive Safe & Save discount. We appreciate your feedback and support."
Jan Zhan
April 9, 2026
"Terrible customer service! Avoid Ashley. She never responds to your email, message and phone calls even it’s their mistake."
Bee Franks
April 6, 2026
"My agent was responsive and professional. She followed up and answered any questions I had."
"Thank you, Bee Franks, for your feedback. It's great to hear that your agent was responsive and professional, addressing all your questions. We appreciate your support!"