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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim M

April 18, 2024

5  out of  5 rating by Kim M
"Danielle A. was very helpful and instrumental in trying to find me the best discounts that I could get for a renter’s policy and car insurance, etc. She took her time and was very pleasant! I even requested information about an umbrella policy an how it works. I will definitely contact her directly for any future needs!"
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Angela Woods

April 18, 2024

5  out of  5 rating by Angela Woods
"Chris Moore with State Farm was a delight to work with today. She was professional informative and KIND. Her understanding calm and polite manner in which she assisted me today speaks volumes and her customers service skills were outstanding and set apart 👏🏽 👌🏽"
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Erica Wilson

April 12, 2024

5  out of  5 rating by Erica Wilson
"Great customer service and resolved my issue quickly! Highly recommended!"
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Meg Elizabeth Thurber

April 11, 2024

1  out of  5 rating by Meg Elizabeth Thurber
"I was assigned to this agent through Maryland Auto. Worst customer service experience I have ever received. The agent they assigned me to was severely unhelpful, careless, and had some of the worst communication skills out of any of the terrible car insurance experiences I've had throughout the past. I would NOT recommend this place to save my life."
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Nicholas Buckson

March 30, 2024

1  out of  5 rating by Nicholas Buckson
"Received a call back from Melissa and she act like she didn’t want to answer my questions. My wife had called and had our insurance transferred to another state and I called after to get more clarification. She was making smart remarks to my questions like , “like I told your wife”, “you are getting the discounts so what are you talking about” and so on. They keep calling me asking for the same information about my property management that I have to give every time. And when I tell them I already provided that, then they oh yeah, I see it in the notes. You would think the would provide better service especially since I have home, rental, and cars insured with them."
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Sean Hall

March 28, 2024

5  out of  5 rating by Sean Hall
"I spoke with a woman named Chris on the phone, she was wonderful. Helped me get settled with my insurance within a few minutes. I’m very pleased with her service"
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Christopher Anderson

March 22, 2024

5  out of  5 rating by Christopher Anderson
"Thanks to Bethany for helping me set up my business insurance."
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Priscilla Eggleston

March 14, 2024

5  out of  5 rating by Priscilla Eggleston
"She was very very funny."
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Yvette S

March 12, 2024

5  out of  5 rating by Yvette S
"Great customer service!"
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Dmnd Dutchess

February 23, 2024

5  out of  5 rating by Dmnd Dutchess
"Very helpful. Got me done after hours. With no money down.."
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Audrey Swann

February 15, 2024

5  out of  5 rating by Audrey Swann
"I would like to express my sincere gratitude to Christina Steele for her exceptional and unwavering support that she extended to both my son and me. Tks! Audrey Swann"
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Sharon Moody

February 14, 2024

5  out of  5 rating by Sharon Moody
"The State Farm representative was very professional, knowledgeable and timely."
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Delicia Spruell

February 7, 2024

5  out of  5 rating by Delicia Spruell
"The State Farm James Brown office is the best. The staff is always polite and professional and extremely helpful."
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Angela Alexander

February 5, 2024

5  out of  5 rating by Angela Alexander
"An amazing car insurance! Where all your needs are met and I mean top quality results. As a customer I feel that I’m in the best hands. You can’t beat these quotes. They meet you right where you are."
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kathleen keaveney

February 2, 2024

5  out of  5 rating by kathleen keaveney
"Victoria was a please to deal with. She handled my problem with great care. A valid employee"
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Freda Brown

January 30, 2024

5  out of  5 rating by Freda Brown
"My insurance agent was Christine More. She was knowledgeable, patient, and understanding. Took her time adding my vehicles to my policy. I appreciate her good customer service."
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Estella Arredondo

January 26, 2024

5  out of  5 rating by Estella Arredondo
"I had a questions about my family's cars and Kelly Winpigler gave me a all answer very clear and nicely. Thank you!!"
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Antonio Bell

January 15, 2024

5  out of  5 rating by Antonio Bell
"James Brown State farm has always been available for Me with Home and Auto insurance. When I called with questions or had some type of issue from a vehicle accident to request of a tow my calls always was answered and calls returned as promised."
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Oscar Lemus

January 15, 2024

5  out of  5 rating by Oscar Lemus
"Muy satidescho con los sevicios y las atenciones hacia mi cuenta Victoria Juarez muy amable,muy atenta y sobre todo muy interesada en ayudarme con mi cuenta"
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Yvette Taylor

January 11, 2024

5  out of  5 rating by Yvette Taylor
"Bethany has been a great resource for my business! She has great customer service skills and she is very knowledgeable."
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Donald Johnson

January 5, 2024

5  out of  5 rating by Donald Johnson
"The process was very smooth, and the agent (Timothy Wright) was extremely knowledgeable. Switched from Elephant insurance and saved $215/mo with my new policy from State Farm!"
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Penny Moser

December 30, 2023

5  out of  5 rating by Penny Moser
"I'm just updating my review to say that two years after posting the following, I had a quick question about a policy. Again, the nice person who answered the phone, Gloria, was just the best. Each person at this agency has the intelligence to answer questions quickly and efficiently, as well as having an uplifting personality. It's so rare these days to hang up from a customer service call thinking, "Wasn't that lovely?!" Thank you again. This agency is wonderful! In late 2021, I had Covid - related questions about my homeowners policy. Amy and Jennylyne were able to answer all my questions with intelligence and kindness. They are smart, efficient and friendly. These days, it's even more appreciated than ever. We have had five policies with State Farm for decades. I would recommend this agency 100% It's extraordinary to make a phone call about insurance questions and hang up the phone feeling completely happy. I can't thank them enough."
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Keta B

December 21, 2023

5  out of  5 rating by Keta B
"The agent I spoke to her name was Gloria Bridges. She made this stressful process easy. She was very friendly. I’m glad I was in contact with her"
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Arif Said

December 18, 2023

5  out of  5 rating by Arif Said
"I call James Brown agent to get quote because my older homeowner insurance increase the premium for about $500 more. I spoke with Mike Salese and he is great, two thumbs up, explain to me everything about the coverage. He is professional. I immediately switch my homeowners insurance to State Farm without hesitation. Thank you Mike for saving me money"
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charles smith

December 18, 2023

5  out of  5 rating by charles smith
"Thanks For your Patience"